We supply and provide application support for industrial process instrumentation product sensors and control devices. We are a manufacture's representative for a core group of well established and technologically superior industrial process instrumentation products.
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Any use of this Web Site provided by ACI Instrumentation Limited Canada Limited, is subject to these Terms of Use. These Terms of Use may be amended, modified or replaced by other terms and conditions, e.g. for the purchase of products and services. In accessing or using the ACI Instrumentation Limited Web Site these Terms of Use are accepted in their then current version.  This ACI Instrumentation Limited Web Site contains specific information and software, as well as - as the case may be - related documentation, for viewing or downloading.


ACI Instrumentation Limited may stop the operation of the ACI Instrumentation Limited Web Site in full or in part at any time. Due to the nature of the internet and computer systems, ACI Instrumentation Limited cannot accept any liability for the continuous availability of the ACI Instrumentation Limited Web Site. Some pages of the ACI Instrumentation Limited Web Site may be password protected. In the interest of safety and security of the business transactions, only registered users may access said pages. ACI Instrumentation Limited reserves the right to deny registration to any user. ACI Instrumentation Limited particularly reserves the right to determine certain sites, which were previously freely accessible, subject to registration.
In accessing or using the ACI Instrumentation Limited Web Site the user shall not

  • harm other persons, in particular minors, or infringe their personal rights;
  • breach public morality in its manner of use;
  • violate any intellectual property right or any other proprietary right;
  • upload any contents containing a virus, so-called Trojan Horse, or any other program that could damage data;
  • transmit, store or upload hyperlinks or contents to which the user is not entitled, in particular in cases where such hyperlinks or contents are in breach of confidentiality obligations or unlawful; or
  • distribute advertising or unsolicited e-mails (so-called "spam") or inaccurate warnings of viruses, defects or similar material and the user shall not solicit or request the participation in any lottery, snowball system, chain letter, pyramid game or similar activity.

ACI Instrumentation Limited may deny access to the ACI Instrumentation Limited Web Site at any time, in particular if the user breaches any obligation arising from these Terms of Use.  The ACI Instrumentation Limited Web Site may contain hyperlinks to the web pages of third parties. ACI Instrumentation Limited shall have no liability for the contents of such web pages and does not make representations about or endorse such web pages or their contents as its own, as ACI Instrumentation Limited does not control the information on such web pages and is not responsible for the contents and information given thereon. The use of such web pages shall be at the sole risk of the user. Insofar as any information, software or documentation is made available at no cost, any liability for defects as to quality or title of the information, software and documentation especially in relation to the correctness or absence of defects or the absence of claims or third party rights or in relation to completeness and/or fitness for purpose are excluded except for cases involving willful misconduct or fraud. The information on the ACI Instrumentation Limited Web Site may contain specifications or general descriptions related to the technical possibilities of individual products that may not be available in certain cases (e.g. due to product changes). The required performance of the product shall therefore be mutually agreed in each case at the time of purchase. The liability of ACI Instrumentation Limited for defects in relation to quality and title shall be determined in accordance with the provisions of Section 8 of these Terms of Use. Any further liability of ACI Instrumentation Limited is excluded unless required by law, or in cases of willful misconduct, gross negligence, personal injury or death, failure to meet guaranteed characteristics, fraudulent concealment of a defect or in case of breach of fundamental contractual obligations. The damages in case of breach of fundamental contractual obligations is limited to the contract-typical, foreseeable damage if there is no willful misconduct or gross negligence. Although ACI Instrumentation Limited makes every endeavor to keep the ACI Instrumentation Limited Web Site free from viruses, ACI Instrumentation Limited cannot make any guarantee that it is virus-free. The user shall, for its own protection, take the necessary steps to ensure appropriate security measures and shall utilize a virus scanner before downloading any information, software or documentation. Access to software, documentation and information on the ACI Instrumentation Limited Web Site shall only take place if such conforms with the above checks and guarantees. Where the user does not comply with the above, ACI Instrumentation Limited shall not be obliged to perform.
Upon request ACI Instrumentation Limited shall inform the user of the relevant contact points for further information. Data Privacy Protection For collection, use and processing of personally identifiable data of the user of the ACI Instrumentation Limited Web Site, ACI Instrumentation Limited shall comply with applicable laws on data privacy protection and the ACI Instrumentation Limited Web Site Commitment to Privacy which is available on this Web Site. . Any supplementary agreement requires the written form. The place of jurisdiction shall be Toronto, Ontario. The individual pages of the ACI Instrumentation Limited Web Site are operated and administered by ACI Instrumentation Limited. The pages comply with the law applicable in the country where the responsible company has its business residence. ACI Instrumentation Limited makes no representation that information, software and/or documentation on the ACI Instrumentation Limited Web Site are appropriate or available for viewing or downloading at locations outside such country. If users access ACI Instrumentation Limited Web Site from outside such country, they are exclusively responsible for compliance with all applicable local laws. Access to ACI Instrumentation Limited Web Site's information, software and/or documentation from countries where such content is unlawful is prohibited. In this case and where user seeks to do business with ACI Instrumentation Limited, the user should contact the ACI Instrumentation Limited representative for the particular country for country specific business. These Terms of Use shall be governed by - and all disputes relating to or in connection with these Terms of Use or their subject matter shall be resolved in accordance with the laws of Ontario and the laws of Canada applicable herein, to the exclusion of its conflict of laws rules.

Purpose of Use
When you do provide us with personal data, we usually use it to respond to your inquiry, process your order or provide you access to specific information or offers. Also, to support our customer relationship with you:

we may store and process personal data and share it with our worldwide affiliates to better understand your business needs and how we can improve our products and services; or

we (or a third party on our behalf) may use personal data to contact you about a ACI Instrumentation Limited offer in support of your business needs or to conduct online surveys to understand better our customers' needs.

If you choose not to have your personal data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell or otherwise market your personal data to third parties, except to ACI Instrumentation Limited affiliates.

Purpose Limitation
ACI Instrumentation Limited will collect, use or disclose personal data supplied by you online only for the purposes disclosed to you, unless the disclosure:

is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected,
is necessary to prepare, negotiate and perform a contract with you,
is required by law or the competent governmental or judicial authorities,
is necessary to establish or preserve a legal claim or defense,
is necessary to prevent fraud or other illegal activities, such as willful attacks on ACI Instrumentation Limited information technology systems.

Communications or Utilization Data
Through your use of telecommunications services to access our Web site, your communications data (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

Non-Personal Data Collected Automatically
When you access our Web sites, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the Web site from which you came, number of visits, average time spent on the site, pages viewed).

"Cookies" - Information Stored Automatically on Your Computer
When you view one of our Web sites, we may store some data on your computer in the form of a "cookie" to automatically recognize your PC next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a Web site to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer's hard drive, block all cookies or to receive a warning before a cookie is stored.

To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, ACI Instrumentation Limited uses technical and organizational security measures.

Links to Other Web Sites
ACI Instrumentation Limited Web sites contain links to other Web sites. ACI Instrumentation Limited is not responsible for the privacy practices or the content of other Web sites.

Questions and Comments
ACI Instrumentation Limited will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about the ACI Instrumentation Limited Data Privacy Protection Policy (e.g. to review and update your personal data), please click on "Contact Us" in the upper center- of this window. As the Internet matures, so will our Data Privacy Protection Policy. We will post changes to our Data Privacy Protection Policy on this page. Please check this page regularly to keep up-to-date.